Privacy & Cookie Policy

Last updated: January 1, 2020

Privacy Policy

Summary

We are delighted that you are visiting our website and are interested in learning more about LiveSafe, Inc. The primary purpose of this website is not transactional, but instead to provide visitors with information about LiveSafe and our services. LiveSafe, Inc. and its affiliates and subsidiaries (“LiveSafe,” “we,” “our,” or “us”) know that you value your privacy and security. We do too. This Website Privacy Policy (the “Policy”) describes the ways in which we use and share Personal Information that we obtain from or about you through our website at www.livesafemobile.com (the “Site”). Please note that this Policy does not apply to the information we obtain through our platform for customers or our mobile app, both of which are governed by separate privacy policies because their purpose and the Personal Information involved for each is different.

In relation to the Site, we process your Personal Information to provide you access to the Site and functionality offered on the Site, answer your queries, process sign-ups for our blog and podcasts and receive job applications. To a certain extent, we also collect data to learn more about how you use the Site and to improve the Site.

To learn more about how LiveSafe processes your Personal Information and about LiveSafe’s use of cookies, please read the detailed version of the Privacy Policy below.

Detailed Version

We are delighted that you are visiting our website and are interested in learning more about LiveSafe, Inc. The primary purpose of this website is not transactional, but instead to provide visitors with information about LiveSafe and our services. LiveSafe, Inc. and its affiliates and subsidiaries (“LiveSafe,” “we,” “our,” or “us”) knows that you value your privacy and security. We do too. This Website Privacy Policy (the “Policy”) describes the ways in which we use and share Personal Information that we obtain from or about you through our website at www.livesafesmobile.com (the “Site”). Please note that this Policy does not apply to the information we obtain through our platform or our mobile app, both of which are governed by separate privacy policies because their purpose and the Personal Information involved for each is different.

Information We Collect and Use on the Site

Personal Information (“Personal Data” in the EU) means any information that identifies, relates to, or describes, directly or indirectly, an individual or household. Depending on the applicable jurisdiction, Personal Information may include some or all of the following: name, email address, postal address, IP address, browser type, and previously visited websites.

Information You Provide Directly to Us – We and our service providers collect the information that you provide when you use the Site, including contact information and other identifiers you provide when you contact us with a question, comment, demo request, or other request through a Site contact form. The information we may request in such cases includes your name, company name, email address, telephone number, state, country, and any other information you may choose to provide us when you contact us. We also collect any other Personal Information you may provide when you communicate with us, including records of the communications themselves. We collect and process this Personal Information to provide you with a response to your inquiry from the most suitable contact person for your request and business and to improve the Site and the services we provide.

Information Automatically Collected About Your Visit – We and our third-party partners, social media companies, and analytics providers, may automatically receive information when you visit our Site, including through cookies and other similar technologies like web beacons and web server logs. The information includes the type of device, links you clicked on the Site, your IP address, and other information processed by cookies and similar technologies.  A cookie is a small amount of data (often including a unique identifier), that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Please see below for our Cookie Policy.

We may use cookies to administer the Site, generate and analyze statistics about your use of the Site, understand Site usage, improve the Site and the services we provide, such as by using analytics and better tailoring our content and offerings to our users’ needs and preferences. We may also use cookies to collect aggregate information about Site users. Our partners also may collect and combine information collected on our Website and emails with other information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same partners. For example, the information collected for these purposes (including your IP address and other information collected by automated means) may be disclosed to or collected directly by our third-party web analytics service providers, such as Google Analytics. To learn more about opting out of these activities, please review our Cookie Policy below. If you don’t want cookies, most web browsers include an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of our Site may not function efficiently.

Social Media Widgets – The Site includes social media functions, such as the Facebook, Instagram, LinkedIn and Twitter widgets. These widgets may collect internet activity and browsing history information, including information about which pages you visit on the Site, how the widget is used, and the IP address of the device you use to connect to the Internet. The widgets may also set cookies to ensure the features are functioning properly. Please review our Cookie Policy to learn more about cookies.  Social media functions and widgets are hosted either by a third party or directly on the Site. Your interactions with the social media functions and widgets located on the Site are governed by the privacy policies of the companies that provide them. If you use any of the social media functions or widgets on this Site, we suggest you review the privacy policies of the companies that provide those functions and features.

Job Application Through Our Careers Pages – If you submit a job application on our careers pages online, we request your name, photo, email address, phone number, information regarding your education and employment history, and any other information contained in your resume or cover letter. You may also consent to our receipt of certain Personal Information stored by third parties such as social media sites (e.g., LinkedIn). The information we may receive varies by social media site and is controlled by that site. If you allow us to have access to this social media site information, you agree that LiveSafe may collect, store and use this information in accordance with this section of the Policy.  If you submit a job application through our careers pages, we process the information you submit to process your application, assess your skills and interest in career opportunities at LiveSafe, conduct background checks (as permitted by applicable law), and communicate with you about your application, requests, questions or comments.

We use the information we receive from you through Site forms and through automatic collection techniques like cookies for detecting, preventing, and responding to fraud, intellectual property infringement, violations of our Website Privacy Policy or Terms of Use, violations of law, or other misuse of the Site.

With Whom We May Share the Information We Collect

We may share the information we collect for our business and commercial purposes and as more specifically described below, including for compliance with legal obligations and use for auditing, security and anti-fraud purposes.

• with service providers who provide products, services or functions on our behalf and based on our instructions (such as providing application tracking and recruiting services for our Careers pages);
• with our affiliates and subsidiaries for the purposes described above;
• as required by law, such as to comply with a subpoena or other legal process, or to comply with government reporting obligations;
• when we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Site, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Website Privacy Policy or Terms of Use, violations of law, or other misuse of the Site;
• to affiliates, service providers, advisors, and other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets (including in the event of a reorganization, dissolution, or liquidation); and
• if we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be disclosed in connection with the negotiation of such transaction, and/or sold or transferred as part of such a transaction as permitted by law and/or contract.

How Personal Information Is Secured

We maintain reasonable and appropriate administrative, technical, and physical safeguards designed to safeguard the Personal Information collected by the Site. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks.

Non-U.S. Users

If you are located outside of the United States of America, please note that the Personal Information you provide to us will be transferred to and processed in the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country. By using this Site, you consent to this transfer and processing to the extent permitted by applicable law. If you are visiting from the EU, please see the section of this Privacy Policy labeled “Further Information for the EU.” You also consent to the adjudication of any disputes arising in connection with this Site in the federal and state courts of, and in accordance with the laws of, Arlington, Commonwealth of Virginia.

Children’s Information

The Site is not directed to, nor do we knowingly collect Personal Information from, children under the age of 13. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us as indicated below.

Links to Third-Party Websites

The Site may contain links to other third-party websites. This Website Privacy Policy does not apply to the practices of other websites, and LiveSafe is not responsible for the actions and privacy policies of the third parties that operate or interact with those other websites. We encourage you to be aware of when you leave the Site and to read the privacy policies of each website that you visit, particularly before you submit any Personal Information on that website.

Changes to this Website Privacy Policy

We may update this Website Privacy Policy periodically and without prior notice to you to reflect changes in our Personal Information practices. Changes to this Website Privacy Policy will be described and posted on the Site and/or otherwise provided to you consistent with applicable law.

LiveSafe’s Privacy Contact Information

LiveSafe is responsible for the processing of your Personal Information on this Site.  LiveSafe, Inc. is located at 1400 Key Blvd., Suite 100, Arlington, VA 22209 USA.

If you have any questions about this Website Privacy Policy or our use of your Personal Information collected through the Site, please contact us at legal@livesafemobile.com.

Further Information for the EU, EEA and Switzerland

The following additional information and rights only apply to users who visit the Site from the European Union (EU), European Economic Area (EEA) or Switzerland.

Why we are permitted to process your Personal Information

The legal permission for our processing of your Personal Information is as follows:

• Contact us: We process the listed Personal Information to respond to your inquiry; the legal basis for this processing is legitimate interest.
• Marketing messages/news: If you subscribe to receive news via email from LiveSafe, the processing is based on your consent. If you are already a customer, we also process your email address to offer similar products or services to you that may be of interest to you. Such processing is based on our legitimate interest to conduct direct marketing. You may always object to such processing.

Your right to withdraw: You may choose to stop receiving communications from us by following the unsubscribe instructions included in these emails, or you can contact us as described in the “LiveSafe’s Privacy Contact Information” section below.

• Job applications: We process the listed Personal Information in preparation of your possible employment with us and such in preparation of the performance of a contract.
• Cookies and Similar Technology: We and our third-party partners use performance and targeting/advertising cookies and similar technology only if you have consented. We use strictly necessary and functionality cookies and similar technology based on our legitimate interest to provide a functioning, user-friendly Website.
• Data transfers: We share your Personal Information with the listed third parties above in the section “With Whom We May Share the Information We Collect.” If this disclosure is necessary to provide you with the Website services, it is for contract performance (e.g. vendors). Sharing your data with third parties to improve the functionality of the Website is based on our legitimate interest to provide a secure and user-friendly Website.

We share your Personal Information with our affiliates if this is necessary to perform or prepare for the performance of a contract with you (e.g. for employment or Website-related services) or for our legitimate interests to facilitate internal processes.

We will inform you separately if we share your Personal Information with authorities or possible purchasers based on our legal obligations.

How long we retain your Personal Information

LiveSafe’s practices for Personal Information of EU, EEA and Swiss data subjects are as follows:

• Website visit: Please visit the Cookie Policy to learn more about the retention period for each cookie.
• Contact us: We retain the listed Personal Information until we have answered your inquiry to your satisfaction. If you have provided further consent, we retain the Personal Information to contact you consistent with the purposes for which you have consented, until you withdraw your consent. Beyond that, we only store your Personal Information for as long and insofar as this is necessary or appropriate for the fulfilment of legal retention periods or for any legal disputes.
• If you have provided your consent, we retain the Personal Information to contact you consistent with the purposes for which you have consented (e.g. marketing messages), until you withdraw your consent.
• Job application: If you are employed by us, we will retain the Personal Information from your application that is required for your personnel file. If you apply for a position and do not become a LiveSafe employee, we only store your application data to fulfil any legal retention obligations or until time limits to file legal actions have lapsed.

Third country data transfers

Sharing your Personal Information with the recipients listed in this Privacy Policy may involve transfers outside the European Union, the European Economic Area or Switzerland. In cases of such transfers, we use EU standard contractual clauses as a safeguard to establish an adequate data protection level in the third country. You may ask to receive a copy of the safeguard by contacting us as described in the “LiveSafe’s Privacy Contact Information” section of this Website Privacy Policy.

Google Analytics

As stated above, the Site uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). Google Analytics uses cookies to help a website analyze how users use the website. The information generated by the cookie about your use of our Site (including your IP address) will be transmitted and stored by Google on servers in the USA.

You can also block the cookie’s collection of data regarding your use of the Site (including your IP address) as well as the processing of this data by Google, by downloading and installing the browser add-on found via the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser add-on, you can click on the Cookie Preferences icon at the bottom right-hand corner of the page in order to opt out from being tracked by Google Analytics within this Site in the future. An opt-out cookie will be stored on your device, which means that you will have to click this link again if you delete your cookies.

You can find more information via the following link: http://www.google.com/intl/en/privacypolicy.html

Your rights concerning your Personal Information

As a data subject located in the EU, EEA or Switzerland you have the following rights regarding your Personal Information in certain circumstances and subject to the associated preconditions as set forth under the General Data Protection Regulation or Swiss law:

• Right of access: You may ask us to confirm whether we are processing your Personal Information and, if so, to provide you with a copy of that Personal Information (along with certain other details).
• Right to rectification: If the Personal Information we hold about you is inaccurate or incomplete, you are entitled to ask for rectification or completion.
• Right to erasure: In some circumstances, you may ask us to delete or remove your Personal Information, e.g. if we no longer need it or if you withdraw your consent (where applicable).
• Right to restrict processing: In some circumstances, you may ask us to restrict the processing of your Personal Information (e.g. if you object to us processing it).
• Right to data portability: You have the right to obtain Personal Information you have provided to us in a structured, commonly used and machine-readable format for reuse under certain circumstances.
• Right to object: You may ask us at any time to stop processing your Personal Information, and we will do so under appropriate circumstances, if we:
  • rely on legitimate interests to process your Personal Information except if we can demonstrate compelling legal grounds for the processing, or
  • process your Personal Information for direct marketing.
• Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision when it is based solely on automated processing, including profiling, and it produces a legal effect or similarly significantly affects you unless such profiling is necessary for entering into, or the performance of, a contract between you and us.
• Right to withdraw consent: If we rely on your consent as legal basis for processing your Personal Information, you have the right to withdraw that consent at any time.

You may exercise your rights by contacting us as described in the “LiveSafe’s Privacy Contact Information” section of this Website Privacy Policy.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EEA country or EU Member State where you reside, or Switzerland if you believe that the processing of Personal Information concerning you is not in compliance with GDPR requirements.

Local Data Protection Representative

In addition to the contact details provided above in this Website Privacy Policy, users from the EU/EEA/Switzerland may also contact our local representative in the EU the DPR Group. Please go to this page to obtain information on how to contact the DPR Group.

You can find more information provided by the EU Commission on your rights and associated requirements at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

Your California Privacy Rights

We do not share personal information (as defined by California Civil Code § 1798.83) with other people or non-affiliated businesses for their direct marketing purposes. The Site does not respond to browser do-not-track signals.

Under the California Consumer Privacy Act of 2018 (“CCPA”), California consumers have the right to request:

• the deletion of the Personal Information we have about them
• additional information about whether and how we have collected, used, disclosed, and sold Personal Information about them
• the specific pieces of Personal Information we have about them

California consumers also have the right not to receive discriminatory treatment if they exercise the rights listed above. We have not sold Personal Information since January 1, 2020, the effective date of the CCPA.

When you make a request, we may require that you provide information and follow procedures so that we can verify the request and your jurisdiction before responding to it. The verification steps we take may differ depending on the request you make. We will match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request.

Consumers will be required to submit their first and last name and email address and may also be asked to provide their telephone number so that we can verify the request. Please provide as much of the requested information as possible to help us verify the request. We will only use the information received in a request for the purposes of responding to the request.

California law permits California consumers to use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the California consumer’s written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the California consumer. An authorized agent must follow the process described below to make a request. The authorized agent must also verify his/her own identity. We will confirm the agent’s authority with the California consumer about whom the request was made.

Submitting CCPA requests: If you are a user of the LiveSafe app and it is provided by your employer, college/university or other organization, please submit your CCPA access or deletion request to that organization. If you are a LiveSafe app user that is not associated with any organization, or you only use the LiveSafe website, you may submit a Personal Information access or deletion request by using one of the methods listed below.

You may submit a CCPA rights request to us by:

• Visiting the following website: https://help.livesafemobile.com/hc/en-us/requests/new
• Sending us an email at legal@livesafemobile.com.

___________________________________

Cookie Policy

This cookie policy (the “Cookie Policy”) describes how LiveSafe, Inc. (“LiveSafe” or “we” or “us”) uses cookies and other similar technologies at www.livesafemobile.com (“Site”).

WHAT ARE COOKIES?

LiveSafe and its third-party partners place small data files called cookies on your device accessing the Site to ensure that the Site functions properly, to track how you use the Site, to improve the Site and your user experience, and to tailor the Site to your interests. Cookies are small text files that are saved on your computer or mobile device when you visit the Site.  We and our third-party partners also use other similar technology similar to cookies, such as beacons and pixels.  For the purpose of this Cookie Policy, we call them all “cookies.” Cookies enable the Website to record and/or remember your actions and preferences. The type of Personal Data that each specific cookie on the Site processes is described in section 4 (“Which specific cookies does LiveSafe use?”).

For more information about cookies, please visit www.allaboutcookies.org.

WHICH TYPES OF COOKIES DOES LIVESAFE USE?

LiveSafe uses the following categories of cookies on this Site:

• Strictly Necessary Functionality Cookies: These cookies are essential to enable you to move around the Site and use its features (e.g., user authentication). Because these cookies are necessary for the functioning of the Site, they are used even if you do not consent to the use of other cookies.
• Other Functionality Cookies: These cookies allow the Site to remember the choices that you make (e.g., language or the region you are in) and provide enhanced, more personal features. We use these cookies only if you have consented via the cookie consent screen.
• Performance Cookies: These cookies collect information about how you use the Site, (e.g., which pages you visit most often), to improve how the Site works. We use these cookies only if you have consented via the cookie consent screen.

The cookies used by LiveSafe are either first-party or third-party cookies. First party cookies are used by LiveSafe and share the same domain. Third-party cookies, on the other hand, are used by a third-party provider or organization with different domains.

We use cookies that expire once you close your browser (called session cookies) as well as cookies that stay on your device until you delete them or they expire (called persistent cookies).

HOW CAN YOU CONTROL COOKIES?

Strictly necessary cookies are necessary to provide the Site to you. We use such cookies without your prior consent.  All other cookies are used only after you have consented via the cookie consent screen on our Site.  You can withdraw your consent at any time from cookies that are not strictly necessary, for example, by deleting certain cookies directly or by opting out via changes to your Cookie Settings.  You may access your cookie settings for our site by clicking on the “Cookie Preference” button in the bottom right-hand corner of the page.  If you do not accept all cookies or withdraw your consent, you may still browse the Site; however, in this case, you may not be able to use the full functionalities of the Site.

You may also configure the settings of your browser to activate, disable or delete certain cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the Site and some services and functionalities may not work.

WHICH SPECIFIC COOKIES DOES LIVESAFE USE?

Please click on the “Cookie Preferences” logo in the bottom right-hand corner on your screen.  Here you will find all of the cookies we use and the associated companies and domains.

HOW MAY THIS COOKIE POLICY BE CHANGED?

LiveSafe may, in its sole discretion, change this Cookie Policy from time to time. Any and all changes to LiveSafe’s Cookie Policy will be reflected here and the date of new versions are posted will be stated at the top of this Cookie Policy. Please revisit this Cookie Policy when you return to this Site.

HOW CAN YOU CONTACT US?

If you have any questions regarding our Cookie Policy, please email our privacy contact at legal@livesafemobile.com.