Crowdsourced Intelligence and The High-Tech Malicious Insider

September is #InsiderThreatAwarenessMonth. And while the risk category of insider threat encompasses a wide range of actors, motivations, and actions, I want to focus our attention this month on the high-tech insider. Individuals with authorized access to your most sensitive corporate data and who are intent on causing your company harm or seeking personal gain […]

Virginia Commonwealth University

The VCU Police Department has reduced officer-involved use of force by 84%, has increased de-escalation efforts, and is working to fairly and impartially treat every member of the community equally. VCU also deployed LiveSafe to ensure that students were able to access safety resources and submit tips. Despite officer training and policy changes, BIPOC (black, […]

Enterprise: Responding to Requests to Work From Home

As COVID-19 began to spread across the country, one employee was concerned that her workplace didn’t seem to be taking necessary steps to address the virus. Specifically, workers had not been encouraged to work from home. Download the Enterprise: Responding to Requests to Work From Home Use Case (PDF)

Higher Education: Enforcing Social Distancing

A university student noticed that another student was showing rampant disregard for COVID-19 stay-at-home orders and was attending large gatherings despite having recently traveled to several areas with high infection rates. The university student wanted to help enforce social distancing rules without directly contacting the rule-breaker. Download the Higher Education: Enforcing Social Distancing Use Case […]

Gannon University

As the university begins to reopen, it needs a way to regularly screen students, faculty and staff for COVID-19 symptoms to prevent the spread of the coronavirus within the community. Download the Gannon University Use Case (PDF)

Healthcare: Managing Coronavirus Mental Health Concerns

A hospital employee noticed that a coworker was experiencing significant stress as a result of the novel coronavirus and was having disruptive and upsetting outbursts in the workplace. The employee wanted to address the situation but didn’t know what steps to take. Download the Healthcare: Managing Coronavirus Mental Health Concerns Use Case (PDF)

Retail Industry: Clarifying Face Mask Policies

A retail employee working in a store with a mask requirement noticed that some customers refused to wear masks, citing doctors notes or breathing conditions as reasons for exemption. When these customers were reminded of the mask policy, they became agitated and did not want to comply. Retail Industry: Clarifying Face Mask Policies 

Public School System: Student Commute Safety

Students in this public school system reported feeling unsafe on their commutes to and from school each day. Many experienced assault and harassment, and some were even killed on their commutes. Security officials needed to equip students with mobile protection and a means of reporting threats and incidents in order to enhance safety and security […]

Utilities Sector: Addressing Potential Road Collapse

A utilities worker noticed two holes in a roadway between vaults being used by workers for substation repair. They suspected that there may be a larger cavity underneath the asphalt. This could lead to road collapse and significant worker injury. Download the Utilities Sector: Addressing Potential Road Collapse Use Case (PDF)

Real Estate Investment Trust

The contract security officers utilize the LiveSafe Mobile Platform for tenant tip reporting and silent dispatch to officers at each property. Following the COVID-19 outbreak, many of the REIT’s properties suddenly had a lower tenant population due to lockdowns and work from home policies, increasing the risk of break-ins, trespassing, and threatened officer safety. The […]

Professional Golf Tournament

The management team wanted to improve crowd safety and quickly communicate pertinent information with volunteers during the multi-day tournament so that they could prevent security incidents and provide help when needed. Download the Professional Golf Tournament Use Case (PDF)

Dominion Energy

Dominion Energy workers often work alone at plants and while completing repairs in the field or visiting customer homes. These lone worker scenarios require specific protocols and can present unsafe conditions. Dominion Energy wanted to improve employee safety by making it easy for workers to access pertinent information and request help when needed. Download the […]

WOMEN’S NATIONAL BASKETBALL ASSOCIATION (WNBA)

During the offseason, over 60 WNBA players were competing overseas. On New Year’s Eve, a deadly shooting occurred at an Istanbul nightclub where WNBA players were celebrating. Download the Women’s National Basketball Association Use Case (PDF)

Non-Profit Interest Group: Emergency Information Protocols

This interest group has extensive information on emergency preparedness protocols. This information is traditionally in a printed format, but the handouts were not easily accessible in times of need. Since employees almost always have access to their mobile devices, the organization explored the option of providing a digital version of the emergency preparedness information. Download […]

Healthcare: Managing Hospital Media Relations

A police officer died shortly after being admitted to the hospital, garnering media attention. Hospital management anticipated a disruptive influx of reporters. Download the Healthcare: Managing Hospital Media Relations Use Case (PDF)

Major Media Company: Identifying Unsafe Neighborhoods Abroad

A major media company was in Rio de Janeiro, Brazil covering the 2016 Olympic Games. The company wanted to prevent its employees from accidentally entering unsafe neighborhoods such as favelas, which are not always easily recognizable by people unfamiliar with the city. Download the Major Media Company: Identifying Unsafe Neighborhoods Abroad Use Case (PDF)

Duke University

A local man had a warrant issued for his arrest after security cameras captured photos of him stealing a jacket and camera from a campus building. About a week later, three Duke employees spotted him on campus. Download the Duke University Use Case (PDF)

Healthcare: Hospital Housekeeping Propping Doors Open

A hospital employee continued to find rocks propping doors open when she entered the building in the morning. She was concerned that an unauthorized person could gain access to the building through these open doors. Download the Healthcare: Hospital Housekeeping Propping Doors Open (PDF)

Manufacturing: Responding to Production Line Safety Concerns

A manufacturing client recognized that its workplace was presenting hazards to production employees and they received a report of an injured worker receiving delayed aid due to lack of Medical Kit accessibility. This is dangerous and can violate OSHA, a law that regulates workplace safety. They needed a way for workers to easily report safety […]

Manufacturing: Enforcing Face Mask Policies

A manufacturing employee noticed that many temporary and full-time employees were wearing masks incorrectly, such as backwards or only on their chins. The employee also noticed that leadership was not intervening to enforce mask-wearing policies. This put the workforce at risk of illness and made the employee feel uncomfortable and unsafe. Download the Manufacturing: Enforcing […]

Utilities Sector: Responding to Coworker Threat

A utilities worker was informed that a coworker had threatened to do them bodily harm. The worker feared for their safety, but did not want to call security because they were afraid of being overheard. Download the Utilities Sector: Responding to Coworker Threat (PDF)  

Enterprise: Communicating During an Active Shooter Emergency

A disgruntled employee opened fire in a city hospital, endangering the lives of those in the hospital and nearby buildings, including the walk-in center for a large U.S. energy company, which was one block away. The employees and customers inside the walk-in center feared for their safety and needed information about the perpetrator, such as […]

Utilities Sector: Responding to Safety Hazard

A utilities worker was unplugging their vehicle from its charging station when they scratched their leg on a rusty nail that was protruding from the wall. Download the Utilities Sector: Responding to Safety Hazard

Monumental Sports & Entertainment

MSE wanted to increase employee safety and foster a culture of prevention and preparedness by hosting an evacuation drill at Capital One Arena. Download the Monumental Sports & Entertainment Use Case (PDF)

Military Academy

This military academy utilizes the LiveSafe Mobile Platform for emergency communications and incident reporting. As the coronavirus pandemic became an increasing threat to health and security, the academy’s leadership wanted to provide the community with up-to-date information and evolving response protocols from the academy leadership, the military at large, and the local county. Download the […]

Higher Education: Responding to Drunk Driving Incident

A university student found themselves in a car with an intoxicated driver. The student recognized the situation as dangerous but wasn’t sure how to get out of the car and did not feel comfortable calling someone for help while others were in the car. Download the Higher Education: Responding to Drunk Driving Incident (PDF)

Dartmouth College

Although Dartmouth College has strict alcohol and hazing policies, it appeared that improper behavior was going unreported. The university needed to provide community members with an easy and safe way to disclose incidents of organizational misconduct, anonymously if they desire. Download the Dartmouth College Use Case (PDF)

LiveSafe App Plays Key Role in VCU Police Reform Efforts

The Virginia Commonwealth University Police Department announced this week that it has recorded the lowest number of officer-involved use-of-force incidents in the past 10 years. Officials credited new policies, training, and community engagement through the LiveSafe App as key factors in the department’s success.

Fairfield University

As Fairfield began planning to reopen for the Fall 2020 semester, the university wanted a way to conduct daily health screenings of students, faculty, staff, and visitors to prevent the spread of COVID-19. Fairfield also wanted to ensure that Daily Health Questionnaire data could be effectively processed every day. Download the Fairfield University Use Case […]

High Point University

An undergraduate student confides in a friend, sharing that they are struggling with suicidal thoughts. The friend wants to provide appropriate support and to connect their friend to helpful resources.

Higher Education: Connecting Students to COVID-19 Testing Resources

A university student began experiencing symptoms of COVID-19 and wanted to seek medical attention. The student called two student health centers for testing but was unable to reach a physician or schedule
an appointment. Although the student was self-quarantining, they were unsure of university policy regarding COVID-19 and needed information and assistance.

Bergen County

Bergen County is in the heart of the coronavirus (COVID-19) outbreak in the U.S. The Prosecutor’s Office has seen an influx of concerns about COVID-19 response, despite not being leading experts in COVID-19. The office needed to shift its focus away from answering COVID-19 questions while also providing the county with up- to-date information about the virus. “We wanted to connect people immediately to information,” said Senior Assistant Prosecutor Martin Delaney.

Understanding the Role of Essential Communications Platforms in Campus Health Operations

The return of students to college and university campuses across the country amid the worst public health crisis in a century has put a spotlight on two pressing challenges facing administrators and campus health officials: How to best reinforce acceptable social norms to prevent the spread of COVID-19 and how to effectively manage campus health […]

Hospitality Workers Demand Better Protection From COVID-19 Exposure In New Lawsuit

Lawsuit By Vegas Hospitality Workers Union Underscores Inability of Existing Risk Management Systems to Mitigate & Prevent COVID-19 Infections July 2, 2020 The unions representing 60,000 culinary workers and bartenders in Las Vegas filed a lawsuit this week against three major casino operators accusing the companies of failing to adequately protect their workers from the […]

Virginia To Issue COVID-19 Emergency Safety Rule – Just In Time For School

June 29, 2020 Virginia is poised to become the first state in the nation to issue an emergency occupational, safety, and health standard to protect employees from COVID-19. The state’s Safety and Health Codes Board voted last week to create an emergency temporary standard due to the failure of the federal Occupational Safety and Health […]

Calculated Risk: Returning to Campus in The Age of COVID-19

The new white paper from the risk management and prevention experts at LiveSafe, explores how some colleges and universities plan to return, the capabilities and best practices that factored into their risk calculations, and how COVID-19 has impacted the role of university risk managers and public safety officials.

Former FEMA Administrator Brock Long on COVID-19 & Hurricane Preparedness

In a lot of ways, it feels like we are facing down the perfect storm. From COVID-19, to widespread civil unrest and now hurricane season. Well, despite the unprecedented impact of COVID-19 on our health and economic security, it is currently forcing coastal communities to alter normal hurricane evacuation, response, recovery and mass care plans.

3 Legal Views of Returning to Work During The Pandemic

Your company is preparing for a return to the workplace, but you still have a lot of questions. How do you test and screen employees for COVID-19 without running afoul of The Health Insurance Portability and Accountability Act of 1996 (HIPAA), Occupational Safety and Health Administration (OSHA) regulations, the Americans With Disabilities Act, the Equal Employment Opportunity Commission, privacy and data protection standards?

Prevention Podcast: Season 3, Ep. 10 — What Does The Law Say About Your Return To The Workplace Strategy?

Your company is preparing for a return to the workplace, but you still have a lot of questions. How do you test and screen employees for COVID-19 without running afoul of The Health Insurance Portability and Accountability Act of 1996 (HIPAA), Occupational Safety and Health Administration (OSHA) regulations, the Americans With Disabilities Act, the Equal Employment Opportunity Commission, privacy and data protection standards?

5 Ways LiveSafe Can Help Businesses and Universities Succeed and Thrive In The New Normal

Businesses, universities, and K-12 school districts are struggling to understand what the new “normal” will look like as the world waits for a COVID-19 vaccine. The new normal will require new thinking about how businesses and universities organize, equip, and manage their employees, contractors, and students. Businesses and universities will be challenged like never before to see through the fog of war and make timely decisions that instill confidence and allay fears.

OSHA Acknowledges Importance of Employee Reporting In New COVID-19 Guidance

April 16, 2020 The Occupational Safety and Health Administration (OSHA) issued new guidance last week that partially relieves employers of the responsibility to investigate and record work-related cases of COVID-19 illnesses. Although companies must still record and report cases of COVID-19 where there “is objective evidence that a COVID-19 case may be work-related,” OSHA said […]

Prevention Podcast: Season 3, Ep. 7 — Introducing LiveSafe Connect For Security & Risk Professionals

The uncertainty surrounding the coronavirus (COVID-19) outbreak has organizations searching for answers about their duty of care obligations when it comes to travel and their travel risk management programs. To help us understand the risk management and duty of care aspects of the current coronavirus threat is Joe Gleason, the Director of Risk Management at AHT Insurance. Joe has many years of experience working on risk and security operations for large non-governmental organizations around the world.

COVID-19 Response Needs a Proven Solution

April 2, 2020 It has been truly inspiring to watch how America’s great companies, captains of industry, and entrepreneurs have risen to the challenge of helping our government respond to the unprecedented coronavirus pandemic. From the repurposing of factories to make masks and ventilators to local micro-distilleries converting stills to make hand-sanitizer, we are struck […]

Mental Health Resilience During The Pandemic

April 1, 2020 LiveSafe has always supported and enabled the anonymous reporting of mental health concerns for our corporate and education client communities. And we are proud to have played a central role in saving many lives over the years by being the central community engagement tool that facilitated timely interventions in mental health crises. […]

Prevention Podcast: Season 3, Ep. 5 — Risk Management Leadership During The Coronavirus Emergency

The uncertainty surrounding the coronavirus (COVID-19) outbreak has organizations searching for answers about their duty of care obligations when it comes to travel and their travel risk management programs. To help us understand the risk management and duty of care aspects of the current coronavirus threat is Joe Gleason, the Director of Risk Management at AHT Insurance. Joe has many years of experience working on risk and security operations for large non-governmental organizations around the world.

Coronavirus & Tough Decisions

Risk management leadership demands more than following policies and procedures, and relying on data for decision making. Risk management leadership also requires the ability to make unpopular, difficult decisions in scenarios lacking conclusive data.

LiveSafe Makes Free Version of Industry-Leading Safety App Available for Battle Against COVID-19

LiveSafe Inc. today announced it is making a free, limited version of its industry-leading safety and two-way communications App, as well as the platform’s Command and Communications Dashboard, available to any business, college, university or healthcare institution that needs an effective means for employees or students to anonymously communicate their concerns and receive important information about the COVID-19 outbreak.

Prevention Podcast: Season 3, Ep. 4 — The Coronavirus and Travel Risk Management

The uncertainty surrounding the coronavirus (COVID-19) outbreak has organizations searching for answers about their duty of care obligations when it comes to travel and their travel risk management programs. To help us understand the risk management and duty of care aspects of the current coronavirus threat is Joe Gleason, the Director of Risk Management at AHT Insurance. Joe has many years of experience working on risk and security operations for large non-governmental organizations around the world.

LiveSafe Insights Poised to Disrupt The Safety App Market

Feb. 21, 2020 The LiveSafe Platform is about to get smarter — a lot smarter. This year, we will be releasing LiveSafe Insights, the industry’s first artificial intelligence and natural language processing capability to classify and categorize crowdsourced tip data, intelligently guide users through the tip submission process, and help organizations better understand their risk […]

Major Healthcare Client: LiveSafe Enables Proactive Reporting of Safety & Security Risks

The security department at this healthcare organization works hard to keep the employees and patients safe so that everyone can focus on helping each child grow healthier and happier. As part of this commitment, they conduct regular training and safety drills. Uniformed officers patrol the hallways, checking in with each department. They have installed blue emergency call boxes throughout the parking garages. Also, they operate a 9-1-1 style emergency dispatch that allows security officers to respond quickly when needed.

Prevention Podcast: Season 3, Episode 2 — Combining Training and Risk Reporting in Higher Ed

Last November, LiveSafe announced an important new partnership with Vector Solutions, the leader in industry-focused e-learning and performance support. Vector Solutions offers an extensive online and mobile learning library consisting of more than 9,000 courses written by more than 280 subject matter experts, and reaches more than 10 million professionals worldwide. LiveSafe’s partnership with vector […]

Hearst: Better Business and Security Outcomes Via LiveSafe

In a very contentious political atmosphere where it was impossible to know in advance where security issues would arise, Hearst needed a means to anticipate security situations that could potentially impact deadlines for reporting and logistical operations for broadcast media coverage (which in turn could impact ratings and breaking media coverage), as well as communicate situations to broadcast team members.

Brookfield Properties: LiveSafe Prevents Hundreds of Thousands of Dollars in Property Damage

Sometimes even major events that are planned many months in advance can change rapidly and get out of control, placing a premium on prevention efforts and getting ahead of emerging threats. In 2017, Brookfield’s Washington D.C. team found themselves in the middle of just such a situation. It was the inauguration of President Donald J. Trump and Washington D.C. was beset by protests, some of them violent.

Las Vegas Mall Shooting Demonstrates LiveSafe’s Full Potential

The Fashion Mall shooting provides an important case study in the broader application of the LiveSafe platform. While the ultimate goal of LiveSafe is to surface early-warning insights that can help security personnel detect and prevent incidents from occurring, in cases like this, when there is no warning, LiveSafe’s powerful two-way communications, broadcast alerts, and geo-fencing features provide critical mass communications capabilities that can help prevent further injuries or greater loss of life.

Sources & Methods: Enterprise Edition — The Role and Value of Community-Sourced Intelligence In Safety and Security Risk Management

Today, LiveSafe is releasing Sources & Methods: Enterprise Edition — The Role and Value of Community-Sourced Intelligence In Safety and Security Risk Management, to help safety and security risk managers across all industries plan for, develop, execute, and maintain community-sourced risk intelligence programs that contribute significantly to the prevention of costly safety and security incidents.

Vector Solutions Announces Partnership with LiveSafe to Increase School and Organization Safety

 Vector Solutions, the leader in industry-focused eLearning and performance support solutions, today announced its partnership with LiveSafe, the leading risk intelligence communications platform, to provide customized integrated safety and security incident solutions for customers across multiple industries, starting with the higher education and K-12 markets under Vector’s SafeColleges and SafeSchools solutions. This partnership will seek to increase safety at organizations by integrating LiveSafe’s Risk Intelligence Technology Platform with Vector Solutions’ safety and prevention training, allowing for employers and employees to more easily and quickly share and receive information about potential safety risks.